Domino's Pizza - Beverly Hills, California

Life journeys With Mia

This food was so bland no flavor at all, so inconsiderate of taste. They did not care to call and ask if I wanted my soda replaced by a different option, no utensils for my pasta no napkins, food was cold. Pizza and pasta didn’t have any flavor or taste. The only thing that had taste was the ranch. How could you forget the soda? I mean he said they were out of soda and did the math wrong. The soda was 4 dollars yet I got only 2 dollars back. Worst experience ever. I have ordered here before they always forget things and they never communicate if there’s something they don’t have they should provide replacements. I forgot to mention they burnt my pasta too; not to mention the 8 shreds of Philly steak. They always say you get a free pizza and this is not even free I have to spend more then 16 dollars to get my “free” pizza delivered. Absolutely disappointed with this place and costumer service. 2 stars because I have to eat and they made the food.

Jefferson Ortiz

Bro, the ladies, that are working right now have to learn Customer Service, they are yelling at people from across the store. It’s a little ridiculous, you’re in Beverly Hills, know how to give Service, it really ain’t that hard. Just be patient with customers, I understand yall are busy, but dang, way to shoo away customers #Honestly…

BE PATIENT.

Brian Wheeler

Don’t bother ordering here. Wish I saw the reviews before I ordered. Waited 2 hours for my pizza. App says 35 mins delivery and yet the person on the phone after 50 mins tells me it’s only been 25 mins and will take another hour! It’s Tuesday afternoon I don’t think they are that busy for it to take two hours. Never in my life had a delivery take this long.

Shosh Rofe

Pésima atención por teléfono de parte de la tal pilar , se burlan del cliente y lejos de darte una solución te dan puro problema y dan ganas de no volver ! Pésimo servicio al cliente ! Horrible !! Evita pedir aquí y cambien su personal por teléfono !!! Pésimo

CC W

The most UNPROFESSIONAL TEAM at this location. The team here delivers to wrong unit numbers.

They delivered to wrong address twice. The markers are very visible outside the buildings.

The staff and management I spoke with regards to issues are very unprofessional. They are very dismissive and argumentative when asking questions. "Like I said" comment from the female who was confused if she is the supervisor/manager today. I will be awaiting an call back from her manager?

Sadly, due to staff mistreatment approaches to customers, we will not recommend this location to family and friends. It's a huge disappointment when years ago, the service was satisfactory to excellent.

Vicky Mense

I own a restaurant myself for 30 years, and I am very understanding and tolerant for mistakes. What I care about is the culture and consciousness of a business. I always dread ordering from this location on Olympic Blvd, Beverly Hills, because the staff is never helpful and really don’t care about you. But when you order online it directs me to the closest location to my restaurant. Against my better judgment, I tried again this Sunday for my own staff. I called around 7:00 for 8:30 delivery. At 8:30, I called to check the status. The staff answered, “The food is on the way”. I offered to pick it up myself since we are only 5 minutes away, they insisted that “the food is on the way”. We kept calling, and then the hang-ups started. When I finally got through at 9:30, 2.5 hours from when the order was placed, I requested to speak with the manager. After half an hour on the phone, the manager said nonchalantly, we are busy, but I can make your order now if you want it. Here I wanted to treat my staff from a long, busy night, so that they didn't have to cook the employee meal. They were tired and starving, and I felt responsible. If only this store would have owned the truth about having never made our order, I would have ordered from somewhere else. Some of the staff couldn't wait and had already started leaving. At this point it was too late to make the order so I told them to cancel the order. They had the nerve to ask if I would like refund?! For a $300.00+ order, seriously? I have had poor experiences with this location, and I like to give the benefit of the doubt, and that it's just a fluke, but no! This is the culture of this location. And what a shame! Such a good concept, but with the poorest execution!

Raymond Harvey

I usually do my orders carryout, and since this location is closest to me I usually order from here. The pizza here is hit and miss, and I hate to say that I'm sometimes worried when ordering from here. The last time I ordered, my pizza was bone dry and I could barely taste the sauce. The pepperoni pizza also had a weird fishy taste. Not sure if I'll order from here again.

Mostafa Hossam

Bad service and receive a packages like this